YOU HAVE THE RIGHT...
1. TO BE treated with dignity and respect
2. TO Privacy
3. TO equal access to services regardless of race, religion, sex or handicap
4 TO BE informed about your services involving significant risks
5. THE best services available to meet your individual needs
6. TO make suggestions and participate in the development of your service plan
7. TO Confidentiality
8. TO ask and be told about your rights
9. TO not be subject to research without written and informed consent
10. TO inspect, copy or correct your records
11. TO have a copy of the rules of conduct that apply to services you are receiving
12. TO get help in exercising your rights and file a complaint when you think your rights have been violated; and obtain a fair and objective grievance process
If you believe your rights have been violated or have complaints about your services, you are encouraged to:
1. TO discuss the complaint with your primary staff member.
2. TO discuss with that staff member’s supervisor if you are not satisfied.
3. TO request a meeting with the division director if you are still not satisfied.
4. TO request a meeting with the Executive Director if complaints have not been satisfied.
Regional Advocate
The Regional Human Rights Advocate is Latoya Wilborne, Regional Advocate Manager (Region 5).
You may contact Latoya Wilborne by calling (757) 508-2523